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Our new app!

App_iOS_Splash.jpgWe are pleased to introduce our brand new Salesian School App.

The App has been developed in response to feedback from parents earlier in the year which told us that we could improve and modernise our communications. It works on all varieties of both Apple and Android mobile phones and tablets, and features:

  • Easy and instant access to our calendar of public events
  • Links to our latest news items
  • Access to key school documents
  • And most importantly, an instant 'push' messaging service which will alert you to relevant news, and which you can customise to your needs.

Messaging

The messaging app delivers 'push notifications' to your phone or tablet. Every time we send out a message, your device will alert you, just like it does with a text message. Messaging will shortly replace our use of SMS (text messages) for most routine notices and announcements affecting groups of students (event reminders, news about delays to school transport etc.)

Downloading the app

It only takes a minute to download and install the app, either from the iTunes or Play App stores:

App_QR_code.jpg

Alternatively, use a barcode scanner app to scan this QR code (right), which will take you straight to the right app store for your device:

You will need to enter a username and passcode the first time you use the app. We have distributed this information to parents separately by email - you will only need to do this once. We intend keep the app fairly private, but expect it to be shared among parents and close family members.

When you first download the app, all 22 message categories will be switched on, so please take a moment to turn off any you don't need. Go to the Messaging page of the app and click 'Message Groups' (Apple) or the Settings 'cog' (Android) to see the list. Some, like the Cygnet group, are for very small groups of parents (who know who they are) and the rest are self-explanatory. Please make sure you include all the categories that apply to your child or children. For example, if you have a daughter in Year 8, you will need to get both Year 8 and Key Stage 3 messages.

Rolling out the app

Until the end of May, we will continue to send out both SMS texts and messages on the new app. Sorry – if you're an 'early adopter' you will be getting the same messages twice for a few weeks. 

However, from June 1st, only the app will be used for routine messages to groups of parents. Text messaging for everyday alerts will cease. Text messages will only continue for a) genuine emergencies, like an unexpected school closure and b) personal messages for individual parents, such as student absences.

What about Parent Portal?

Parent Portal continues to provide parents with comprehensive information about their child's or children's education and progress. The app does not replace it.

We are asking every parent to install this app on their phone (it's completely free to download and use) as we are going to stop sending out 'mass' text messages from the beginning of June.

If you have any questions or problems with the app, please get in touch by email: apphelp@salesian.surrey.sch.uk

Friday06May2016

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